Fingerprint authentication disappears after Android 13 update on Xperia 5 III frequently | smartphone summary

The Android 13 update for the previous generation Xperia flagship, the Xperia 5 III, was introduced in late January.

Recently, it has become apparent that there are multiple reports of problems around fingerprints appearing on the Xperia 5 III after this Android 13 update.

Specifically, on the same stationA symptom is that fingerprint authentication has suddenly become impossible and the fingerprint authentication item has disappeared from the settings。

By the way, the problem of the disappearance of the fingerprint authentication sensor with the settings is a common problem on the Xperia 1/5 series, especially the Xperia 1 II and 5 II, and I have reported this many times on the same site.

However, in the examples so far, updates have nothing to do with it, and most of the cases are “suddenly”.

Moreover, for some reason, this event was not reported on the Xperia 1 III,It is almost limited to 5 IIIThis is one advantage.

There are reports that these symptoms can be improved by rebooting multiple times or force restarting with the SIM card removed, but neither of them seem to be a 100% sure way to deal with it.

If it happens intermittently, there seems to be no other way than to eventually fix it.

However, most users of the same model have been in use for more than a year since purchase and may end up paying for repairs.

For some reason, I want you to do something about this issue, which is quite common on models that have a side-mounted fingerprint authentication sensor.