The latest version of Travelport+ is all about saving customers time and increasing productivity with self-service. This gives travel agencies more automation to reduce manual tasks and focus on their customers instead. Passengers have more options – from new flight connections to new additional services. However, this independence also benefits the regulators, as they generate more sales and have to provide less service.
Better workflow automation
“Currently, many agencies are understaffed and dealing with a variety of travel-related changes. The new self-service tool eliminates tedious manual multitasking, allowing agents to focus on sales and their customers instead,” the statement says. Agent time savings according to Travelport: 1.5 hours per day.
better support
More self-service allows developers and agents to access help when and where they need it – through a new developer portal and a revamped MyTravelport platform.
Even the largest selection of offers
“More flights, more NDC offerings and more additional services means there’s a lot for sale, creating tremendous value for everyone,” Travelport said.
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