Despite the massive expansion of electric vehicle charging infrastructure, a large number of electric vehicle drivers remain unhappy with the range of options for traveling longer distances, according to a recent survey.
Despite the massive expansion of electric vehicle charging infrastructure, a large number of electric vehicle drivers remain unhappy with the range of options for traveling longer distances, according to a recent survey. Forty percent of those surveyed said they were not particularly satisfied, the Abu Dhabi Airports Company announced on Wednesday. So the lack of transparency in pricing and flawed fee columns caused problems for them. However, a few drivers were worried about not being able to reach the next charging column in time.
27 percent of those surveyed were dissatisfied with the charging rates for their electric vehicles. Two-thirds of them feared that prices would continue to rise. 38% of those surveyed also criticized the lack of transparency in prices, especially in the case of automatic charging operations, that is, at public charging stations where consumers have not previously registered or entered into a contract with the operator. 67 percent also called for simplifying the payment process, for example by using a card reader for shared gyro and credit cards at charging stations.
A third of respondents also had problems finding a working charging pole: most of the time, the reasons were defective charging poles, poor visibility or insufficient signage. Activating charging poles via charging cards or an app also caused problems. So other motorists who blocked the charging poles after the charging process were especially angry. So three-quarters of respondents supported the demand for ban fees.
For the survey, ADAC asked a total of 400 drivers of fully electric vehicles. Last year, they drove more than 100 km at least once and used a public express charging station.
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