What SAP CTO Jürgen Müller thinks about ChatGPT

Mannheim/Waldorf. A poster hangs in the office of SAP CTO Jürgen Müller. It shows the greatest inventions of our time: the wheel, printing, and the Internet. Mueller himself added the SAP S/4 HANA database. and language models that rely on artificial intelligence (AI) – such as ChatGPT.

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“It’s impressive how well this technology works,” Mueller says of this editorial office. “It will also have a significant impact on the company’s applications.” That is why the Walldorf Group reacts to this and evaluates how to integrate technology into products in the best possible way. ChatGPT can provide impetus for software development.

ChatGPT from the USA manufacturer OpenAI is a program based on artificial intelligence that has been trained on huge amounts of text and data to imitate speech. The program quickly became popular, but at the same time raised concerns about copyright protection and possible plagiarism.

Only with control

In Mueller’s view, ChatGPT is capable of supporting people with many things. However, at this point, he couldn’t imagine that the company would dare to use this technology without control. ChatGPT still makes a lot of mistakes. In addition, Mueller emphasizes that it depends on who feeds the AI ​​with data and for what purpose. “Theoretically, ChatGPT can have complete knowledge of the Internet. But that doesn’t mean it’s the truth,” explains the manager. “So it will take several years on an urgent basis for people to take a very, very hard look at what comes out of this.”

Mueller can understand concerns about ChatGPT and other AI technologies. “There was a similar cry when the pocket calculator was invented: mankind would become completely stupid, and students would learn nothing more! Society first had to get used to it, but mathematics continued to be taught and learned in school.” Meanwhile, he sees an opportunity in artificial intelligence that should be seized. Mueller says: “Without pocket calculators and computers, there would not have been many inventions in the world. Technology can be used for good and for bad. Of course we want to use it for good. In the end, technology and people adapt to each other.”

succulents He works with Google and Microsoft from the US on AI-assisted language models, as well as with Aleph Alpha from Heidelberg. The startup is called Luminous, an artificial intelligence that is supposed to recognize logical connections between text and even image content.

German-speaking SAP user group conference

Müller, born in 1982, is currently a guest speaker at the German-Speaking SAP Users Group (DSAG) conference at the Rosengarten in Mannheim. Companies examine SAP from all angles.

The main topic is switching to the cloud, that is, renting software online, and security architecture. After SAP’s overall strategic reorientation, user companies wanted a stronger return to the “customer first” tenet of their founding years, according to a DSAG statement. “The realities of used companies again should be given more consideration in SAP strategy – especially against the backdrop of the imminent end of maintenance for many core SAP solutions and the predictability and reliability of the SAP product strategy required for that.”