November 30, 2021

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Karlsruhe residents are not satisfied with the authorities

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Karlsruhe Insider: Put 24 out of 40 in a city comparison.

According to a study by the Consumer Protection Association on citizens’ satisfaction with local authorities, Karlsruhe is in the lower middle field. However, the office is one of the most popular in all of Germany.

Karlsruhe City Council received three out of five potential stars.

The staff of the authorities in Karlsruhe is unfriendly and it is very difficult to get an appointment. At least that’s how many citizens feel.

Tingeltangel Tom writes of the office in Neureut: “I have never had such bad service before. Difficult to get an appointment. Staff very rude. If possible, one should avoid going there.”

Six thumbs up is raised under his review. With an average rating of 2.9 stars, the performance of the administrative staff in Far North Karlsruhe was the worst.

This is especially true for seniors, estimates Karen Haidt of the City Council for Seniors. So it is clear that older adults are underrepresented in the study. Haidt is over 70 years old and as a physiotherapist he works a lot with the elderly.

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