“Delta teams continue to safely manage through the compounding factors affecting our operations this weekend, including higher-than-planned unscheduled absences in some of our workgroups, weather, and air traffic control restrictions,” a spokesperson for Delta Airlines said Sunday. . “Flight cancellation is always a last resort, and we sincerely apologize to our customers for any disruption to their travel plans.”
Atlanta’s Hartsfield-Jackson International Airport and Newark Liberty International in the New York City area were affected by Monday’s cancellations, with Newark alone responsible for more than 100 canceled flights.
According to FlightAware, 634 US flights were canceled on Saturday and 868 were canceled on Sunday.
“More than at any time in our history, the various factors currently affecting our operations — weather and air traffic control, vendor personnel, increased Covid case rates contributing to higher-than-planned unscheduled absences in some workgroups — are driving a process in which to operate,” Allison said. Abend, Delta’s Chief Customer Experience Officer, said in an online post: “Does not consistently meet the standards that Delta has set for the industry in recent years.”
But critics say airlines should have anticipated these problems ahead of the summer travel season.
“When you test an airline’s operating model, you see the same results,” Capt. Dennis Tajer, a spokesman for the Allied Pilots Association, the pilots union of American Airlines, said earlier this month.
CNN Business’s Chris Isidore contributed to this report.
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