Since the January 2024 Google Play system update, some Google Pixel users have reported issues like being unable to access the device's internal storage. This issue also occurred in October 2023, and Google reported, “We are aware of this issue and are investigating it.”
Pixel phones are down again due to an important storage permission error | Ars Technica
https://arstechnica.com/gadgets/2024/01/pixel-storage-bugs-are-back-with-users-unable-to-use-their-devices/
The bug that occurred in October 2023 is that on Google Pixel devices updated to Android 14, when multiple user profiles are set, “Internal storage cannot be accessed,” “Launcher frequently crashes,” and “Restore to factory settings default”. ''. It will be reset and all data that has not been backed up will be erased.''
There is a bug in Android 14 that prevents access to storage space when there are multiple user profiles – GIGAZINE
Google later fixed this issue in a patch released on November 7, 2023.
Android security update resolves 'bug preventing access to storage space' that occurred on Google Pixel – GIGAZINE
These issues seemed to have subsided after Google issued a patch, but since the Google Play system update in January 2024, some Google Pixel users have complained of being unable to access internal storage, and the issue has been reported again.
U/PixelCommunity Please help! The problem of accessing internal storage occurs again with the Google Play system update in January 2024!
byu/Liv-Lyf on GooglePixel
Additionally, some users have reported that their devices have stopped turning on since the update.
Pixel 7 bricked after update?
byu/tussymarx inGooglePixel
Additionally, there were reports such as “Unable to play all media including videos on YouTube and websites”, “Camera not working properly”, and “Some apps will not start”.
Regarding this issue, some users reported that they enabled their work profile with the multi-user feature, while others reported that they did not configure multiple user profiles. It is unclear whether multiple user profiles are involved in this issue.
Additionally, the devices reported to be affected by this issue include all Pixel series such as “Google Pixel Fold”, “Pixel 8”, “Pixel 7”, “Pixel 6”, and “Pixel 5”.
News site ArsTechnica points out that the January 2024 update does not contain any outstanding reasons that make accessing storage impossible.
In response to bug reports from users, Google responded, saying: “We are currently investigating this issue. We will update you again when the issue is fixed.”
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