Majority of employees want to use artificial intelligence in their work – MS Japan Top News survey

While Artificial Intelligence (AI) assistants like “ChatGPT” continue to become sensations, a Microsoft survey of more than 4,500 people found that the vast majority of employees are powered by a greater degree of AI in their mundane daily tasks. And it became clear that they wanted to automate

MicrosoftScan “WorkLab”The goal is to determine what employees can expect at a time when hybrid work expectations are emerging amid economic uncertainty and rapid technological change. It surveyed 2,700 employees and 1,800 corporate decision makers in the US, UK and Japan.

According to the survey results, 89% of employees who can use AI tools say that they can spend time on really important work, and using AI tools gives them a sense of accomplishment. 54 10% said that AI capabilities are useful for solving problems. – solve tasks. Thirty percent of employees surveyed said they do not have access to AI tools. Overall, 89% would like to use AI for more tasks and activities.

The results align with Microsoft’s strategy for artificial intelligence and tools like ChatGPT. The company recently made a large-scale investment in OpenAI, the developer of ChatGPT.investmentadopting the OpenAI model for consumer and enterprise products, and announced that it would “deliver a new class of digital experiences based on OpenAI technology”.

The survey also showed that 77% of employees would like to see more low-code/no-code tools available. The reason is that such tools can help organizations automate repetitive and mundane tasks, reduce costs, improve analytical capabilities and data management, and drive innovation.

Looking at the survey results, about two-thirds of the respondents were hybrid workers who can work from home and office.

84% of decision makers say digital transformation (DX) projects are their top priority, while 61% of employees say they do not feel integral to DX. Seventy percent also said company policies limit their ability to explore and implement their own digital solutions. “Technology is easy, people are hard,” says Nicole Forsgren, Partner, Microsoft Research. People are basically the most important part of a company, but they are also the most complex part. “If you’re completely powerless, unable to contribute, unable to make decisions, you’re frustrated,” Forsgren said.