Many reviewers on Google Maps are currently experiencing issues. Many users, some of whom have been active for years, are currently unable to post comments and objections are being rejected. Users say the whole thing is incomprehensible, they grope in the dark. Many Local Guides have already complained and suspect Google’s artificial intelligence is getting in the way.
In March, Google broke down its handling of fake reviews, which is not the case in question, as follows:
According to the company, many fake reviews can be stopped before they are published. Machine learning models are used to identify anomalies and check millions of posts each day. Automated tools recognize specific words, phrases, and patterns in content that an account has written in the past. This is how you want to detect suspicious evaluation strategies. (Reading tip on the side: Tips for writing good testimonials)
And in one of the posts, As German users exchange information, it is also reported that many reviews have been devalued, and one even says that thousands of photos have been deleted.
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