September 28, 2022

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Detailed explanation of what to do if Google Chrome does not open |  Apple Geek LABO

Detailed explanation of what to do if Google Chrome does not open | Apple Geek LABO

There are many factors that can cause Google Chrome to not open, such as the device used, network environment, files and processes. Also, there are some differences between the smartphone version and the desktop version. Please refer to this article and try to solve the problem without rushing.

Why Google Chrome won’t open due to many factors

There are many factors that can cause problems such as Google Chrome not starting or opening sites or pages in Google Chrome.

  • Google Chrome process has problems
  • Corrupted or corrupted Google Chrome app files or cookies
  • There is a problem with the Google Chrome extension.
  • There is a problem with the device/network environment or the operating system you are using.

Below, we will detail what to do if Google Chrome does not open.

First, check the security permissions of Google Chrome.

Google Chrome allows you to control site permissions to ensure security, such as blocking the display of unsafe content.

It is possible that the page is blocked by this security permission function and cannot be viewed. If it’s blocked and won’t open, check your site’s content and security settings.

What to do if Google Chrome for Android / iPhone does not open

If Google Chrome for Android smartphones or iPhones does not start, crashes, freezes, etc., and the page does not open, here is what to do.

Quit Tabs and Other Apps on Android/iPhone/iPad

Running applications and programs on Android smartphones, iPhone and iPad, opening many tabs consumes memory, and when you try to open a page in Google Chrome, Google Chrome does not open due to lack of memory. It may not start or may crash.

In this case, you need to free up memory on your Android smartphone, iPhone or tablet. The following methods can be visualized for memory release.

  • Quit running applications and programs
  • Close all tabs except this one
  • If you are downloading data or applications, cancel the download

Restart Google Chrome

It is possible that there is some kind of problem with Google Chrome that is already running and the screen cannot be opened. Try clicking the recent apps icon at the bottom of your Android phone or iPhone screen, select Google Chrome, close it, and then restart Google Chrome.

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Check the offer in another browser

To isolate if the problem is with Google Chrome and the page won’t open, or if the page itself is the problem, try opening the page in a browser other than Google Chrome. For example, if you have Safari, FireFox, etc. installed on your Android smartphone or iPhone, try to open the relevant page of those browsers.

If you can open the page using another browser on your Android smartphone or iPhone, you can determine that there is a high possibility that there is a problem with Google Chrome. If so, try uninstalling Google Chrome and reinstalling it again.

Check for network or website server problems

If the corresponding page does not open on another Android smartphone or iPhone browser, there is a good chance that there is a problem on the website side or that there is a problem with the network environment you are using.

First, restart network devices such as routers and modems to see if the network is the cause.

If the network doesn’t seem to be the problem, the website is probably the problem. Check social media to see if there are any posts about your disability, or contact the website operator.

Restart Android/iPhone/iPad

Google Chrome may not open due to some kind of problem with the device you are using, such as your Android smartphone, iPhone or iPad. In this case, try restarting your device.

What to do if the desktop version of Google Chrome does not open

If the desktop version of Google Chrome used on a computer does not open, does not start, crashes, freezes, etc., and the page does not open, here’s what to do.

Close extensions and apps to free up memory

Running programs on your computer, opening multiple tabs, or using too many extensions takes up memory, and when you try to open a page in Google Chrome, your computer runs out of memory and the site may not open.

In this case, it is necessary to free up computer memory. The following methods can be visualized for memory release.

  • Quit running applications and programs
  • Close all tabs except this one
  • Uninstall unnecessary extensions like the ones you don’t use
  • If you are downloading data or applications, cancel the download
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Check display in other browsers

If you have installed a browser like Safari, FireFox, Opera, Edge, etc., open the corresponding page using those browsers.

If you can open the page in another browser, you can determine that there is a high possibility that there is a problem with Google Chrome. If so, try the following methods to deal with the problem.

  • Uninstall/reinstall Google Chrome
  • Uninstall / Reinstall Google Chrome Extensions
  • Turn off hardware acceleration in Google Chrome

Confirm the failure on the network or site side

If the corresponding page does not open using a browser other than Google Chrome, there is a high possibility that there is a problem with the website or network environment.

First, restart network devices such as routers and modems to see if the network is the cause.

If the network doesn’t seem to be the problem, the website is probably the problem. Check if there are any posts on SNS, etc., about server issues on the website side, or contact the website operator.

Restart Google Chrome

It is also possible that Google Chrome, which is already running, cannot open the page due to some problems. In this case, restart Google Chrome by following the steps below, then re-display the page.

for windows

  • Restart Google Chrome by pressing the CTRL and Q keys at the same time
  • Press CTRL + Shfit + T to refresh the page

Mac

  • Restart Google Chrome by pressing the ⌘ and q keys together
  • Refresh the page by pressing ⌘ + shfit + t

Check if Google Chrome is running in the background

It’s also possible that Google Chrome is already running, running in the background on your computer, and having issues preventing the page from opening. In this case, try to force quit Google Chrome by following the steps below.

for windows

  • Press the CTRL + ALT + Delete keys at the same time
  • Select Task Manager
  • Open the Processes tab and search for Google Chrome or chrome.exe
  • Select Google Chrome or chrome.exe and select End process

for mac

  • Press ⌘ + Option + esc at the same time
  • Find Google Chrome on the screen that opens
  • Select Google Chrome and select End Process

Reboot the computer

It is also possible that something is wrong with your computer which is the reason why Google Chrome is not opening. In this case, try restarting your computer.

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Fix Conflicting Applications (Windows)

Google Chrome may not open due to compatibility issues between Google Chrome and other software. For Windows, follow the steps below to check for compatibility.

  1. Open Google Chrome
  2. Select Settings
  3. Select Advanced Settings
  4. Select Reset & Clean

If “Update or remove incompatible apps” displays in step 4, there is a compatibility issue.

If there is a compatibility problem, please update the software to the latest version and check if there is any problem.

If this does not solve the compatibility issue, try uninstalling the respective software.

Malware Scan

Google Chrome may not work properly and the page may not open due to malicious software such as malware being installed on your computer. In this case, search for Hussein in Google Chrome and remove it. Here are the steps:

for windows

  1. Open Google Chrome
  2. Select Settings
  3. Select Advanced Settings
  4. Select Reset & Clean
  5. Select Clean Your Computer
  6. Select Search
  7. Select Delete if prompted to delete

for mac

  1. Open Finder
  2. Select the app item on the left side
  3. Check for unwanted programs
  4. Right-click on the unwanted program and select Move to Trash
  5. When the program scan is complete, select Empty Trash from the Trash right-click menu.

Check for malware with your antivirus

It is possible that your antivirus has blocked Google Chrome by mistake and that is the reason why the page does not open in Google Chrome.

Check to see if your antivirus is blocking Google Chrome. If it is blocked, follow the instructions of your antivirus to exclude Google Chrome from the blocked list.

If you are unable to exclude Google Chrome from the blocked list, you may want to consider using another antivirus.

Summary

There are some differences in how Google Chrome works between the mobile version and the desktop version. In this article, we have explained the steps to take when Google Chrome won’t open, divided into smartphone and desktop versions. Please refer to this article and try to solve the problem without rushing.