Deleting the rating – is this possible?

You can order from many restaurants via Lieferando. Users may submit ratings for each provider in order to recommend or warn others about the service. Can ratings be deleted in Lieferando?

Sometimes you spontaneously give a bad review and then change your mind after a while. Of course, a restaurant operator doesn’t want his company to be shown one-star ratings for Lieferando. What can be done in such cases?

Lieferando: Do ​​you want to change the rating or delete it?

Around Fake reviews To counter this, you can only give stars to operators if you actually order there.

Not intendedTo delete or edit a rating sent to Lieferando later. This applies to both customers and restaurant operators who want to remove bad reviews from their sites. If you yourself wrote a bad review and later changed your mind, the rating can only be changed after contacting Lieferando support Change or delete:

1. controls for this Lieferando Customer ServiceFor example, by phone at 03083796000.
2. There remember that you gave your rating later changed Wants.
3. keep you for it Order number and user data Ready, as you place your food order at Lieferando.
4. As the case may be, Lieferando Then remove your rating or change.

As a restaurant operator, you can’t delete reviews so easily. After all, reviews are an important component of online service to recommend or warn other users of service providers. You can only be successful if the evaluation received violates the Guidelines. This applies, for example, if the text of the review is an obvious lie, or contains insults or other inappropriate statements. Also in this case, you should contact customer service and request deletion.

Under these circumstances, Lieferando deletes reviews

Lieferando removes reviews themselves if there is a good reason to do so. This is the case, for example, when insults or false allegations are made. Privacy violations or opinions with discriminatory behavior will also be removed. Lieferando also deletes supplier reviews if the bad review is due to Lieferando’s own service and not to the restaurant. All reasons and conditions one can Read on at Lieferando.

If Lieferando doesn’t delete an obviously fake review or other inappropriate comment and contacting support doesn’t help either, you as an operator should get help from a lawyer. After all, bad reviews can damage your company’s reputation and sales.

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