at Google Maps You have the opportunity to evaluate specific places and companies. It is important that the evaluation also reflects one’s own experiences. So if you wrote a positive or negative comment, you can of course delete it again. If your company receives a review that violates Google’s guidelines, you can report it and request the deletion.
There are times when people leave bad reviews for your business on Google that are simply not justified. Unfortunately, in this case, you cannot delete the review yourself. Instead, you need to report the bad review to Google. It is best to state, for example, that a negative review is defamatory.
To do this, you must open your company page on Google Maps, that is, enter your company. All reviews for your company are presented here. Click on Three points next to the reviewFor more options. Here you canReport as inappropriateSelect “If the review does not apply or conflicts with Google’s guidelines. This will prevent the wrong content from spreading around your company. Google will then consider the review in a few days. If the review is really not justified, it will be deleted.”