Study “Consensus for Change” An epidemic changes the view of the use of technology by security authorities
The coronavirus pandemic has forced many businesses to rely more and more on technology. Including police, firefighters and rescue services. Security organizations in particular must continue to improve operations.
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Those surveyed by Goldsmiths, University of London and Motorola Solutions agree: 88% globally and in Germany would like to change security through the use of new technologies. “Our shared experiences with the pandemic have made us realize that technology can play a much larger role in our security. It has sharpened our understanding of why security agencies and organizations need technology to respond to new threats,” explains Dr. Chris Brauer, Director of Innovation at the Institute of Management Studies (IMS) at Goldsmiths, University of London.
71% of Germans (75% worldwide) trust the security authorities when it comes to the use of their personal data. However, the prerequisite is that the data be used in a transparent manner. Sixty-five percent of respondents from Germany (70% worldwide) would like emergency services to be able to predict hazards and critical situations with the help of new technologies. And 61% of Germans (71% worldwide) believe that future-oriented technologies such as video cameras, data analytics solutions, cybersecurity and cloud solutions are necessary to meet today’s challenges. Reliable and fail-safe communication is also essential.
“Our study clearly shows that the uses and benefits of technology need to be better and explained more transparently to the population,” said Mahesh Sabtarishi, Senior Vice President and Chief Technology Officer, Motorola Solutions. “We need to take the time to show citizens the benefits of these technologies. Because technology helps emergency personnel access an incident with information and respond more quickly to more complex threats. AI does not replace human decision-making, it supports it.”
At the beginning of 2021, 12,000 citizens, 50 representatives of security authorities and experts from ten countries, including 1,000 people from Germany, were surveyed for the “Consensus for Change” study conducted by Goldsmiths, University of London.
Interested parties can read the full English-speaking Download the study for free and without registration (pdf).
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